Privacy Policy
Last updated: November 13, 2026
Who we are
CoTable is a restaurant operations platform operated by
CORNERSTONE INC ("we," "us," or "our"). Restaurants use CoTable to run
their waitlist, reservations, guest text messages, team scheduling and tip records, and
owner reporting. This Privacy Policy explains what information we collect and how we use
it when you visit a restaurant that uses CoTable and sign up for waitlist text messages,
and when you use this website. Text messages are sent on behalf of the restaurant you
are visiting, and every message begins with the name of that restaurant.
Information we collect
- Your name
- Your mobile phone number
- Party size and any seating preferences or notes you give the restaurant (for example, a high chair or wheelchair access)
- Your preferred language for text messages
- Your text message consent record: whether you agreed, when you agreed, and how (for example, by checking the consent box at the restaurant's waitlist kiosk, or verbally with restaurant staff)
- Waitlist and message records: when you joined the waitlist, and when messages were sent and delivered
- If you reply STOP or HELP, a record of that reply
- If you email us, the contents of your message
How we use your information
- To send you waitlist text messages for your visit: a registration confirmation, an "almost ready" alert, and a "table ready" notification
- To operate the waitlist and seat your party
- To keep records of consent and opt-out requests, as required by law
- To respond to messages you send us
- Only if you separately agree to marketing messages, to send you offers and news. Marketing consent is separate from waitlist consent and is never required to join the waitlist
Sharing of information
We do not share or sell opt-in data or phone numbers with third parties for
marketing purposes.
No mobile information will be shared with third parties or affiliates for marketing
or promotional purposes. All of the categories of information described in this policy
exclude text messaging originator opt-in data and consent; this information will not be
shared with any third parties.
We use service providers that help us send text messages and operate the CoTable
platform. Those providers may process your information only to provide those services to
us. We may also disclose information when required by law.
Text message program disclosures
- Consent: You sign up in person at the restaurant. At the waitlist kiosk, you enter your mobile phone number and actively check a consent box agreeing to receive waitlist text messages; you cannot complete a kiosk registration without checking the box. You may also sign up when restaurant staff adds you to the waitlist and records your verbal agreement.
- Message frequency: Message frequency varies. You can expect up to 3 messages per waitlist visit.
- Cost: Msg & data rates may apply. Depending on your mobile carrier and plan, message and data charges may apply to messages we send and to messages you send us.
- How to stop: Reply STOP to any of our text messages at any time to stop receiving them. We will send one short confirmation message, and after that you will receive no further messages unless you sign up again.
- How to get help: Reply HELP to any of our text messages, or email us at shin@cotable.io.
- Delivery: Mobile carriers are not liable for delayed or undelivered messages. Delivery of text messages is subject to effective transmission by your mobile carrier and is not guaranteed.
- Consent to receive text messages is not a condition of purchasing any goods or services. You can join the waitlist without agreeing to text messages; restaurant staff will call your name when your table is ready.
How long we keep your information
We keep your phone number and waitlist history only as long as needed to operate the
waitlist and to meet our legal obligations. Consent and opt-out records may be kept
longer, because the law requires us to be able to show that you agreed to receive
messages, or that you asked us to stop. You may ask us to delete your personal
information at any time — see "Contact us" below.
Your choices
- Reply STOP to any of our text messages to stop receiving them.
- Reply HELP to any of our text messages for help.
- Email us at shin@cotable.io to ask us to see or delete your personal information.
Children
Our text message program is intended for restaurant guests who are able to give their
own consent. It is not directed to children under 13, and we do not knowingly collect
information from children under 13 for this program.
Changes to this policy
If we change this policy, we will post the updated version on this page and update the
"Last updated" date above.
Contact us
CORNERSTONE INC (operator of CoTable)
7002 Moody St, Ste 207, La Palma, CA 90623
Email: shin@cotable.io
You can also reply HELP to any of our text messages.
